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FAQ

Craftopia is your one-stop shop for high-quality laminated stickers, Kawaii gifts, and unique custom items. We offer everything from personalized stickers, trendy jewelry, henna products, to cute stationery and custom gift baskets. If you’re looking for something unique and creative, you’ve come to the right place!

Yes, we absolutely do! At Craftopia, we specialize in customized stickers and personalized gifts. Whether it’s a unique sticker design or a custom gift box tailored to your budget and preferences, we can help bring your ideas to life!

We offer a wide range of products including:

  • Custom Stickers (laminated, high-quality)
  • Kawaii Gift Items (trendy jewelry, bags, bangles, hair accessories)
  • Henna Products (organic henna cones, stencils, tattoos)
  • Cute Stationery (sticky notes, pens, notebooks, erasers, stamps, and more)

Custom Gift Boxes/Baskets (tailored to your budget)

Placing an order with us is easy! Simply browse our website, add your desired items to your cart, and proceed to checkout. You’ll be prompted to fill in your details, choose your shipping option, and make payment via secure methods like credit/debit card or PayPal.

  • Processing Time: Orders are processed within 2-3 business days (custom orders may take longer).
  • Shipping Time: Delivery times depend on your location and the shipping method chosen. You will receive a tracking number once your order is shipped.

Please note that international orders may take longer due to customs clearance.

Yes, we do! We ship internationally to a variety of countries. You can check if we ship to your location during checkout by entering your shipping address.

You can cancel your order within 24 hours of placing it by contacting us at craftopiabysabeel@gmail.com. After that, cancellations may not be possible due to the order being processed. If your order has already shipped, you can return it as per our Refund and Exchange Policy.

  • Exchanges: If your product is damaged or incorrect, we are happy to exchange it within 14 days of receiving your order. The item must be in unused and original condition.
  • Refunds: Refunds are available if you receive a faulty or wrong item. Refunds will be processed within 7 business days upon approval.

Non-refundable Items: Customized items like personalized stickers, gift baskets, or bespoke products are not eligible for refunds unless there’s a mistake on our part.

Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier’s website.

Yes, we do! If you’re looking to place a bulk order for stickers, gifts, or any of our products, please reach out to us at craftopiabysabeel@gmail.com. We will be happy to discuss pricing and customization options based on your needs.

You can contact us via:

  • Email: craftopiabysabeel@gmail.com
  • Phone: +923005001510
  • Social Media: Find us on Instagram and Facebook updates, offers, and more!
  • Contact Us Through Website

If your item is damaged, incorrect, or defective, it is eligible for a refund or exchange. You’ll need to contact us within 14 days of receiving your order with a description of the issue and your order number. We will guide you through the process.

Yes, like many websites, we use cookies to enhance your browsing experience, analyze traffic, and improve our website. By using our website, you consent to the use of cookies as described in our Privacy Policy.

We take your privacy seriously. All personal information, including payment details, is processed through secure, encrypted systems. You can read more about how we protect your data in our Privacy Policy.

We accept a variety of payment methods, including:

  • Credit/Debit Cards
  • PayPal
  • Other secure payment gateways

Yes, we offer customized gift baskets and gift boxes. You can tailor these to suit any occasion or budget. Whether it’s a birthday, wedding, or just a special surprise, we will create the perfect personalized gift for you.